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Forecasting is inherently probabilistic – meaning that we cannot say anything definitively about the future, we can only give the probability that something may happen. This is intrinsic to software development but a hard concept to convey to those who just want to know “when will the work be done?”. In this conversation we speak with Kanban experts and the co-hosts of the Drunk Agile Podcast: Dan Vacanti and Prateek Singh. We talk about flow, forecasting, service level expectations, work item aging, and more!